Question 1

Where is it located in Lapinha da Serra?

Accepted Answer

Sítio Jatobá is a 10-minute walk from the village. To view on Google Maps, click here (https://goo.gl/maps/UbTrLUfwzR32).

Question 2

Do you offer breakfast or any kitchen service?

Accepted Answer

No. However, all accommodations have a full kitchen for those who want to prepare a nice breakfast, lunch or dinner.

Question 3

Há opções para comer no vilarejo?

Accepted Answer

O vilarejo da Lapinha da Serra oferece opções de restaurantes e bares para o café da manhã, almoço ou jantar.​

Question 4

What are the opening hours?

Accepted Answer

8am to 10pm.

Question 5

Do you have equipment to navigate the river/dam?

Accepted Answer

Boats and kayaks are included in stay packages and are located on the (exclusive) deck, on the riverbank. Life jackets are stored in the barn and use is mandatory

Question 6

Are horses available for riding?

Accepted Answer

The horses at Sítio Jatobá are not available for rides.

Question 7

Do you accept pets?

Accepted Answer

We accept small dogs only (1 per house).

Question 8

What are the cancellation, rescheduling or refund policies?"

Accepted Answer

Full refund for cancellations made within 48 hours of booking, if there are at least 14 days left before the check-in date.
 
50% refund for cancellations made at least 7 days before check-in.
 
No refunds for cancellations made up to 7 days before check-in date.
For rescheduling, only with prior notice one week before your arrival.

Question 9

Can guests receive visitors?

Accepted Answer

Yes. Up to two people, between 9am and 5pm and upon payment of R$100/person.

Guidelines